Responsible Gambling

At Slotuna, we are dedicated to providing an entertaining and secure gaming environment. We believe that gambling should always be a source of enjoyment, not a problem. Our responsible gambling policy outlines our commitment to preventing gambling-related harm and supporting our players in maintaining control over their gaming habits. We adhere strictly to the guidelines set by our licensing authority and continuously review our practices to ensure the highest standards of player protection. We understand that for a small minority of individuals, gambling can transition from a recreational activity to a serious issue, and we are here to offer tools and resources to mitigate such risks.

This commitment extends to providing clear information, practical tools, and access to support for anyone who may need it. We strive to create a culture of responsibility, both within Slotuna and among our player community, fostering an environment where responsible play is the norm.

Problem gambling can manifest in various ways, and recognising the signs early is crucial. It is important to remember that gambling addiction is a treatable condition, and help is available. Some common indicators that gambling may be becoming a problem include:

• Spending more money or time on gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, trying to win back money you have lost.
• Gambling affecting your relationships, work, or other responsibilities.
• Feeling irritable, restless, or anxious when trying to cut down or stop gambling.
• Borrowing money or selling possessions to fund gambling.
• Neglecting personal care or responsibilities due to gambling.
• Thinking about gambling constantly.

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to seek assistance. Slotuna provides tools to help manage your play, and external organisations offer professional support.

Maintaining control over your gambling activities is key to keeping it an enjoyable pastime. Here are some practical tips to help ensure your experience with Slotuna remains positive and within your limits:

• Gamble for entertainment, not as a way to make money: View gambling as a form of leisure, with winnings as a bonus.
• Set a budget and stick to it: Decide how much money you can afford to lose before you start and do not exceed that amount.
• Set a time limit: Decide how long you will play for and stick to it, regardless of wins or losses.
• Never chase losses: Accept that losses are part of the game and do not try to win back money you have lost.
• Do not gamble when you are stressed, upset, or under the influence: Emotional states or intoxicants can impair judgment.
• Balance gambling with other activities: Ensure gambling does not become your sole form of entertainment.
• Do not view gambling as an escape from problems: Address underlying issues directly.

Slotuna offers various tools to help you implement these strategies effectively.

To help you manage your spending and maintain control, Slotuna allows you to set personalised limits on your account. These tools are designed to empower you to play responsibly:

• Deposit Limits: You can set a maximum amount of money you can deposit into your Slotuna account over a specified period (daily, weekly, or monthly). Once this limit is reached, you will be unable to deposit further funds until the period resets.
• Loss Limits: This feature allows you to set a maximum amount of money you are willing to lose within a specific timeframe (daily, weekly, or monthly). If your net losses reach this amount, you will be prevented from placing further bets until the limit period expires, regardless of your remaining balance.
• Wager Limits: You can define a maximum total amount you are willing to wager over a specific period (daily, weekly, or monthly). This helps control the volume of your betting activity.

These limits can be adjusted at any time. Any request to increase or remove a limit will typically take a cool-off period to become effective, allowing you time to reconsider. Requests to decrease a limit are usually applied immediately.

If you feel you need a short break from gambling, Slotuna offers Time-Out and Cool-Off options. These features allow you to temporarily restrict access to your account for a defined period without needing to self-exclude entirely.

• Time-Out: You can choose to take a break from gambling for a shorter duration, typically ranging from 24 hours up to a few weeks. During this period, you will not be able to log in or access any gambling services on Slotuna.
• Cool-Off Period: Similar to a Time-Out, this option provides a slightly longer break, often extending from one month up to six months. During a Cool-Off, your account will be suspended, preventing any gambling activity.

Once you activate a Time-Out or Cool-Off, it cannot be reversed until the chosen period has fully elapsed. This ensures that the break provides the intended protection.

For individuals who feel their gambling has become problematic and requires a more significant intervention, Slotuna offers a comprehensive Self-Exclusion program. Self-exclusion allows you to permanently block access to your account for an extended period.

• How it works: You can choose to self-exclude for periods ranging from six months to five years, or even permanently. Once self-exclusion is activated, you will be unable to log in, deposit, or gamble on Slotuna. We will also take reasonable steps to prevent you from opening new accounts during this period.
• Irreversibility: A self-exclusion cannot be revoked once it has been set. Access to your account will only be reinstated after the chosen period has expired, and typically, only after a review process initiated by you.
• Multi-operator exclusion: We encourage players considering self-exclusion to also explore options for self-exclusion across multiple operators, if available in your jurisdiction, to ensure a broader protective measure.

To activate self-exclusion, please contact our customer support team, who will guide you through the process and provide any necessary information.

Slotuna is strictly committed to preventing underage gambling. Our services are not intended for, nor available to, individuals under the legal gambling age in their respective jurisdiction. We implement robust age verification procedures during the registration process to ensure that only eligible players can access our platform.

• Verification Checks: We utilise advanced verification tools and may request documentation to confirm a player's age. Any account found to belong to a minor will be immediately closed, and any winnings forfeited.
• Parental Controls: We encourage parents and guardians to monitor internet usage and consider installing internet filtering software to prevent minors from accessing gambling websites.

It is the responsibility of parents and guardians to ensure that minors do not have access to their Slotuna accounts or gambling facilities. We take this responsibility very seriously and continuously work to enhance our protective measures.

To help you keep track of your time spent gambling and maintain awareness of your play, Slotuna provides Reality Checks and Session Reminders.

• Reality Checks: This feature allows you to set periodic notifications that will pop up during your gaming session. These reminders will inform you of the elapsed time since you started playing and may also display your net winnings or losses during that period. This interruption provides an opportunity to pause, reflect on your activity, and decide whether to continue playing or take a break.
• Session Reminders: You can set a maximum duration for your gaming sessions. Once this time limit is reached, a notification will appear, and you will be automatically logged out of your Slotuna account, prompting you to take a break.

These tools are designed to encourage conscious decision-making and prevent players from losing track of time while enjoying our games.

Understanding your gambling habits is the first step towards responsible play. Slotuna encourages you to regularly take a self-assessment to evaluate your relationship with gambling. This can help you identify potential issues early on.

Consider the following questions honestly:

• Do you find yourself thinking about gambling frequently?
• Have you ever tried to control, cut back, or stop gambling, but failed?
• Do you feel restless or irritable when attempting to cut down or stop gambling?
• Do you gamble to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?
• After losing money gambling, do you often return another day to get even?
• Have you lied to family members, therapists, or others to conceal the extent of your involvement with gambling?
• Have you jeopardised or lost a significant relationship, job, or educational or career opportunity because of gambling?
• Have you relied on others to provide money to relieve a desperate financial situation caused by gambling?

If you answered yes to several of these questions, it may indicate a gambling problem. We recommend seeking professional advice and utilising the responsible gambling tools available on Slotuna, as well as reaching out to external support organisations.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)